Frequently Asked  Questions

 

  • What does my child need to wear to class? Girls: Leotard/shorts and a tank top, no socks, hair pulled back if long. No jewelry. Boys: T-shirt and shorts/athletic pants, no socks, clothing should not be baggy or have buckles/zippers. For hiking, comfortable hiking clothes, tennis shoes or hiking boots, large pockets or a backpack for water, insect repellant and a snack if desired. For Gym Jam Summer Camp, something they can get wet in!

 

  • Is there a water fountain? No, you should send a water bottle or $1.50 for a drink from the coke machine. 

  • Is food allowed? We are allowing snacks, however all food must be eaten in the lobby.

  • How long is a session? Each session is 8 weeks long. We have Spring, Fall 1, Fall 2 and Winter sessions. In the Summer we have 2 week-long Summer Camps.

  • Can my child switch class days if needed? Unfortunately, no. Please make sure you are committed to the day/time you choose for your child.

  • When will I know that my child should move up to a harder class? Charity Livingston or your child’s instructor will let you know when we feel your child has mastered the skills they need to move up. Please do not automatically decide they should move up or you risk someone taking your child’s spot in the class they are currently in. 

  • Will my child’s spot be reserved for the next session unless I decide to not continue? NO, spots in classes are filled based on a first come, first serve basis. Current members of the program will be notified slightly earlier than everyone else by signage at the gym. Also, be sure to sign up for the Notices at https://www.signalschoolofpe.org/contact-notices. It is the parents’ responsibility to sign up promptly when registration has opened. No exceptions will be made. 

  • Where can I buy leotards? We have some available in the lobby at the gym for sale. Other places would be Amazon, Target, Academy Sports and often the Clothes House thrift store on the mountain.

  • How many children are in each class? We limit our class sizes to a manageable number for skill level and instructor/student interaction. Generally, all Preschool classes are limited to 6 students, while other classes may have 8-12 students.

  • Can I come in the gym and watch the class? At this time the only parents allowed inside are for the Preschool classes. Only 1 Preschool parent is allowed per student and no siblings are allowed. Infants may be permitted in with a parent. Masks are recommended but not required. Seating is VERY limited. For other classes, we will schedule a Parent's Day toward the end of the session for parents to come and see their child's progress.

  • Drop Off and Pick Up: We ask that you drop your children off at the door where they will be checked in by a staff member. Do not drive away until you see your child has entered the building. For pick up, children are required to wait in the lobby or on the front steps where they are monitored by staff. They are not allowed past the steps until they see their parent's car.

  • What if my child misses a class? There are no makeups if your child misses a class. If a class is cancelled due to weather conditions or instructor availability, a makeup date will be scheduled.

  • What if there is a Covid exposure? Parents will be notified if a student or instructor in their child’s class may have exposed them. The gym will be shut down until it has been thoroughly disinfected. There are no makeups for classes cancelled due to Covid exposure.

  • Do you offer refunds? We do not offer refunds. Please make sure you and/or your child are willing to commit to the session and there are no scheduling conflicts. Children trying a sport for the first time may not be comfortable after only 1 class, but most often settle in after 2 or 3 classes. This is one reason we keep our sessions to just 8 weeks. Exceptions: If something should happen that we are unable to offer the class; illness or injury that would prevent attending 4 or more classes (doctor's note required). If you need to change to a different class, Site Members may cancel their current registration up to 1 week before the first class and re-register for another class, provided there are available openings. Refunds for the original booking will be less any processing fees.